Welcome
Covid-19 Vaccine
- Details
- Category: Medical Services
Anyone over 70 can now book directly through the National Booking System or by calling 119. You can read more details on the CCG website.
We are working with Great Western Hospital to get vaccines to the most vulnerable groups over the next few weeks. We will be doing this in order of priority which has been set nationally. There are nine groups.
- Residents in care homes for older adults and their carers
- 80-year-olds and over and frontline health and social care workers
- 75-year-olds and over
- 70-year-olds and over and clinically extremely vulnerable individuals
- 65-year-olds and over
- 16- to 64-year-olds with serious underlying health conditions
- Starting with the "new shielding" patients
- Followed by other patients in this category
- 60-year-olds and over
- 55-year-olds and over
- 50-year-olds and over
We are currently inviting patient in the first six groups (marked in bold) for first vaccinations.
There is a helpful article from the BBC about the process.
Please do not contact the surgery about the vaccination.- we will contact you to give you the details how to book the appointment. If we have your mobile number you will receive a text message with detail of how to book your appointment. We use a company called MJOG to send these messages and they appear to come from the number 07903 593404.
If we do not have up to date details for you then we will not be able to get in touch. If you have move recently or changed phone number then please contact the surgery to update your details.
For general enquiries about the vaccine the Clinical Commissioning Group has a list of answers and they set up a dedicated email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Covid-19
- Details
- Category: Uncategorised
If you are concerned that you may have symptoms of Covid-19 please do not come to the practice. Please stay at home and follow https://111.nhs.uk/service/covid-19 General information can be found at - https://www.gwh.nhs.uk/
In line with national guidance we have suspended the online booking of appointments. Appointments can now only be made by telephone.
Stay at home for ten days if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
If you live with other people, they should stay at home for 10 days from the day the first person got symptoms.
You don't need a Med3 ("sick note") from the surgery, instead you can download an isolation note online.
When to use 111
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Ways to avoid coming into the surgery
You can order prescriptions via Patient Access. Please sign up for the website or the app. This will also be expanded to allow other online services from the practice in the near future.
You can also use the NHS app to order repeat prescriptions. This is available for both iOS and Android devices.
Or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your date of birth medications required and your nominated pharmacy - ALL Prescriptions will be then sent to that pharmacy, do not attend to pick them up.
Covid - 19 tests
Any patients requiring information about testing please go the government website: https://www.gov.uk/apply-coronavirus-test. Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available. The Coronavirus Testing Call Centre can be contacted on 119. Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results. Patients do not use NHS 111, as the service is not able to do this for them.
Emergency Eye Care
- Details
- Category: Uncategorised
Free urgent eyecare services now available at opticians
People across Bath, North East Somerset, Swindon and Wiltshire can now access free NHS treatment for urgent eye care from their local optician.
The brand new service commissioned by the local NHS, means that high street opticians can offer free treatment for urgent eye conditions such as itchy and red eyes, scratched or swollen eyes or unexplained reduced vision.
Anyone, whatever age and whether registered with an optician or not, will be able to access treatment for any new or worsening eye conditions.
This is a temporary service set up as a result of concerns that many patients were not seeking treatment for eye conditions due to worries about exposing themselves to Covid19 by visiting A&E departments or their GP.
A full list of those opticians who are offering this new service is available at
http://primaryeyecare.co.uk/find-a-practice/
Please ensure you ring the eye care centre prior to visiting the premises.
The Whalebridge Practice
- Details
- Category: Practice Information
Please note we are closed on the 8th May please ring 111 or in an emergency call 999
We are an General Practice in the centre of Swindon providing services to patients across a large area of Swindon. We have a wide range of services both NHS and private.
We are open from 8am to 6.30pm Monday to Friday.
If you can't see what you need on the website please do give us a call on Swindon 01793 692933
We aim to see urgent problems on the same day although we would request that where problems are not urgent a routine appointment is booked where we can take more time to discuss the problems.
Please note if you are taking medications that are not known to ourselves or indeed prescribed via ourselves, we cannot be held responsible.