Urgent appointments
To request an urgent appointment for today (Monday to Friday)
- phone us Monday to Friday, when we are open
- phone The Whalebridge Practice on 01793 692933
- phone Great Western Surgery on 01793 421311
- phone Sparcells Surgery on 01793 881928
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- phone us Monday to Friday, when we are open
- phone The Whalebridge Practice on 01793 692933
- phone Great Western Surgery on 01793 421311
- phone Sparcells Surgery on 01793 881928
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- phone us Monday to Friday, when we are open
- phone The Whalebridge Practice on 01793 692933
- phone Great Western Surgery on 01793 421311
- phone Sparcells Surgery on 01793 881928
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Some appointments are available outside of normal surgery hours. Booked telephone calls are available on Friday and Saturday. Booked face to face appointments are available on Saturday. Please contact reception to book an extended access appointment.
If you need medical help now, use NHS 111 online or call 111.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. These are for patients who cannot get in to the surgery because of illness, disability or their age.
If you need a home visit, please call us before 10:30am if possible. Read our full home visiting policy.